Privacy policy and cookies – RGPD compliance (Regulation (EU) 2016/679)

 

Data controller

The data controller is CHICORÉE LEROUX, a company with share capital of 5,251,466 euros, registered with the Douai Trade and Companies Register under number 045750817, whose head office is located at 84 rue François Herbo – 59310 ORCHIES. Tel : 03 20 64 48 00 Email : serviceconso@leroux.fr

 

Collected data

Identification data, contact details, navigation data.

 

Goals

Order management, customer relations, marketing communications, site improvement.

For further information on the use of the site, please consult the General Terms of Use (GTU) available on the site.

 

Personal data used for commercial prospecting purposes (newsletters, promotional offers, information on products or services) are collected only with the user’s explicit consent.

CHICORÉE LEROUX may process the personal data of its users/customers:

– manage customer relations and information requests;

– create and administer customer accounts ;

– improve the website, products and services, in particular through statistical analyses and surveys;

– send commercial communications and promotional offers, subject to the user’s prior consent.

 

Legal basis

Contract performance, consent, legal obligation.

 

Recipients

Data is intended for internal departments and authorized service providers.

Only CHICORÉE LEROUX receives your personal information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that the company CHICORÉE LEROUX uses (you will find more information about them below). Neither CHICORÉE LEROUX nor any of its subcontractors market the personal data of visitors and users of its site.

 

Shelf life

Data is kept for the time required for the purposes for which it was collected, up to a maximum of 18 months for marketing purposes.

Your Personal Information is kept by CHICORÉE LEROUX only for as long as is necessary for the purpose for which it was collected. This time is similar to the duration of your consent to use your data granted to the company CHICORÉE LEROUX, allowing you to receive electronically offers / information on products or any news related to the company CHICORÉE LEROUX can in any case, in the absence of consent, exceed 18 months in the context of event operations (competitions, online surveys).

 

Individual rights

You have rights of access, rectification, deletion, opposition and portability.

Freedom of Information rights

You have the following rights concerning your Personal Information, which you may exercise by writing to us at the postal address mentioned in point 1 or by contacting us using the contact form accessible here: https: //www.leroux.com/contact/.

Data access and communication rights

You have the right to access your personal information. However, in view of CHICORÉE LEROUX’s obligation to ensure the security and confidentiality of personal data, you are hereby informed that your request will be processed provided that you can prove your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request sent in writing). CHICORÉE LEROUX informs you that it may be entitled to oppose manifestly abusive requests (due to their number, repetitive or systematic nature). To help you in your approach, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”).

 

Right to rectify or oppose data

Under this right, you have the legal right to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, erroneous, incomplete or obsolete. You may also define general and specific directives concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made. To assist you in this process, and in particular if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address mentioned in point 1, by clicking on the following link to a model letter drawn up by the CNIL.

The right to object can only be exercised in one of the following two situations:

When the exercise of this right is based on legitimate grounds; or When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. To help you in your approach, in particular if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link.

Response times

CHICORÉE LEROUX undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable timeframe, which may not exceed 1 month from receipt of your request.

Authorized service providers and transfers to non-EU countries

CHICORÉE LEROUX informs you that it has recourse to its authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers are located in the European Union and have access to the data collected via the various forms on the Site.

CHICORÉE LEROUX has previously ensured that its service providers have implemented adequate safeguards and comply with strict conditions regarding confidentiality, usage and data protection.

 

Cookies

The Site uses strictly necessary cookies, as well as cookies subject to consent (statistics and marketing). A consent management module enables users to accept, refuse or configure cookies on their first visit and at any time.

 

Cookies” are small files sent by the Site administrator to the hard disk of the visitor/user of the Site, enabling the administrator to identify and remember the Internet user when he/she connects to the Site.

CHICORÉE LEROUX may use “cookies” to collect information when visitors/users visit the Site. This will enable CHICORÉE LEROUX to know which parts of the Site are of interest to the visitor/user concerned.

CHICORÉE LEROUX will then be able to better understand your centers of interest and display information tailored to your needs. These “cookies” will also prevent the visitor/user of the Site from having to provide information that has already been communicated each time. It is possible, at any time, for the visitor/user of the Site to detect the existence of these “cookies” and, if necessary, to delete them.

The visitor/user of the Site may use the options of his/her Internet browser if he/she does not wish to receive “cookies” or if he/she wishes his/her browser to notify him/her when he/she receives a “cookie”. Site visitors/users can click on their browser’s “Help” menu to find out how to modify their cookie preferences. If you disable all cookies, you may not be able to take full advantage of all the features of this website.
Cookies subject to consent are deposited only after express acceptance by the user.

 

Hyperlinks

The Site may contain hypertext links to other sites. If the visitor/user of the Site visits one of these sites, CHICORÉE LEROUX invites him/her to read their policies, particularly with regard to the protection of personal data. CHICORÉE LEROUX makes no commitment concerning any other site to which the visitor/user of the Site may have access via the Site and shall in no way be held responsible for the content, operation and access to these sites, nor for the policies or practices of other companies. Any creation of a link to the Site is subject to the prior approval of CHICORÉE LEROUX.

 

Claim

If you consider that CHICORÉE LEROUX is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https: //www.cnil.fr/fr/plaintes/internet.

 

Applicable law

The purpose of this privacy policy is to inform users in a clear and transparent manner about the processing of personal data carried out in accordance with the RGPD.

The Site is governed by French law. All content, offers and services are governed by French law. Any interpretation, dispute or claim concerning this Site shall be subject to the jurisdiction of the French courts.

If any provision of this legal notice is held to be invalid or declared to be invalid pursuant to any law, regulation or final decision of a competent court, the other provisions shall nevertheless remain in force.

commercial and marketing e-mails (if we have your e-mail address).

consent).
In the context of a contract or the fulfilment of contractual obligations, we process your personal data for the following purposes
process your personal data for the following purposes:
– Deliver a product to you.
– Contact you for sales or billing.
E-mail marketing: with your permission, we may send you
e-mails about our store, new products and other updates.
day.
To unsubscribe from our promotional emailing lists, simply
click on the “Unsubscribe” link at the bottom of each e-mail.
We automatically save all products added to your
basket during your last visit. This will enable you to find
all the products you might be interested in at your next
connection to the site. In this way, we can also send you the following information by e-mail
basket relaunches.
We will store your billing and other information
collected about you in accordance with the law for accounting or other purposes.
other legal obligations.
About our employees
The personal data processed by LEROUX are :
– Identification data (surname, first name, address, e-mail address, telephone number, etc.) may be used to identify you.
phone number, badge, copy of ID card, copy of driving license, etc.
copies of driving licenses, date and place of birth, marital status,
nationality, gender, language, social security number, etc.)
– Professional career data (career paths,
skills, disciplinary, promotion, professional interviews, contract of employment
work etc.)
– Health-related data (medical opinion on fitness or unfitness)
medical opinions, work stoppages, medical certificates,
work accident declaration)
– Data relating to the family environment (number of children, situation, etc.)
family, health insurance membership, proof of absence due to an event
etc.).
– Financial data (bank details, pay slips, wage garnishments, etc.),
remuneration, expense accounts, withholding tax, etc.).
– All data required by law to be collected within the scope of a
legal, regulatory or administrative obligation.
We also store your consent to give or receive certain information.
information. This data may be transferred to various
and outside companies, as part of a joint project.
compliance with contractual obligations.

SECURING DATA


Société Leroux implements the following technical and organizational measures
against any access, modification, disclosure or destruction of the data.
data we process that would not be authorized.
We therefore only collect data that is strictly necessary for the following purposes
explicit and legitimate. Employees, subcontractors or
service providers who need access to the information they need to carry out their missions.
and have signed a personal data protection agreement.
confidentiality.
In order to ensure the quality of our data protection policy on
we carry out internal audits and regularly raise the awareness of our employees.
collaborators.

DATA RETENTION


Personal data relating to recruitment are kept for 2 years, after which they are deleted.
are archived or deleted.
The personal data of consumers collected via the websites are
retained for the duration of the consent granted to Leroux,
allowing us to send you electronically offers / information
on products or any news related to Leroux. In the absence of
consent, the retention period may not exceed 18 months in the case of
as part of special events (competitions, online surveys, etc.).
Data on visitors to the Company’s websites are kept for 1 year, after which they are deleted.
archived or deleted.
Other personal data is kept for the duration of the contract.
commercial relationship, after which we archive or delete them.
However, in certain cases, we reserve the right to keep them for a longer period.
the risk of litigation and to meet our customers’ needs.
legal or regulatory obligations.
Personal data processed with your consent will be
removed as soon as it is withdrawn.
About our employees
Personal data is kept for as long as is necessary for the following purposes
the purposes for which the data is collected or processed.
We store personal data from the moment of recruitment for the entire duration of the contract.
the duration of the employment contract, as well as subsequently when
necessary.
Personal data processed with your consent will be
removed as soon as it is withdrawn.

TRANSFER OF PERSONAL DATA


In certain cases, in particular to manage our commercial relations,
we are required, for the purposes of a contract or the performance of an
service, to transfer data outside the European Union. We will
we are committed to providing you with the appropriate guarantees and
prior authorization on the transfer.
We remain responsible for our commitments regarding this personal data.
personnel.
About our employees
We do not transfer any of your personal data outside the European Union.
European.


YOUR RIGHTS


Société Leroux is bound to respect your rights:
– The right to clear, fair and accurate information on the processing of your data.
transparent
– Right of access to your personal information: at your request, we can
provide you with a copy of the data we process. You may also
ask us whether or not we process data about you, in order to
What is the purpose, who is the recipient, and if there is a transfer of this data.
– Right of rectification or opposition: you can ask us for the
rectify, update, lock or delete your personal data.
inaccurate or erroneous data. You can also define
general and specific directives relating to the fate of personal data
after your death. In this case, the heirs of a deceased
can demand that the death of their loved one be taken into consideration.
and/or make any necessary updates. However, the right to object
is possible only if it is based on legitimate grounds or to put an end to the
commercial prospecting.
– Right to withdraw your consent without retroactive effect
– Right to erasure of unlawfully processed data
– Right to portability in order to receive your data sent to
a service provider
– Right to restrict processing
In view of the need for security and confidentiality in the processing of
personal data, we would like to ask you to provide us with your
provide proof of your identity by producing a scan or copy
your valid identity document, so that we can process your request.
To exercise your rights concerning data communicated by the sites
web site, please send your request via the contact form
next : https://www.leroux.com/contact/.
To exercise your rights concerning data communicated outside of
our websites, please send your request to the following e-mail address
next RGPD@leroux.fr or by post to Leroux SAS for the attention of
RGPD Manager, 84 rue François Herbo 59310 ORCHIES.
You can also lodge a complaint with the CNIL.


DATA BREACHES


In the event of a breach of your personal data likely to result in a
risk to your rights and freedoms, the RGPD Manager notifies the CNIL of the
and will inform you, as soon as possible, in accordance with the
provisions of Article 34 of the RGPD. Revision of our Privacy Policy
Data
Société Leroux undertakes to process your data in accordance with the following principles
legal provisions in force. The Data Protection Policy will be
and or revised as necessary to maintain its level of performance.
protection, and site updates.

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